Demonstrating the Value and Impact of Health Care for the Homeless through Data Trends

Wednesday, May 16, 2018: 10:00 AM-11:30 AM
Lakeshore C (Hyatt Regency Minneapolis)
Learn the importance of benchmarking key metrics to identify challenges and opportunities for performance improvement. Review data of key measurements, comparing HCH grantees to national and high performing health center medians, and Capital Link recommended benchmarks. Understand the economic impact HCH grantees have on the communities they serve, and hear examples of benchmarking best practices, planning, and community impact from co-presenters from two community health centers. Using comparative data, this session will address factors that are driving success in the industry, what strong health centers are doing right, and how to increase access to care through optimized operations and planning.  
Jonathan Chapman (Director, Community Health Center Advisory Services, Capital Link)
Heidi Nelson, MHSA (CEO, Duffy Health Center)
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