The Consumer Engagement Trifecta: Recruitment, Engagement, Leadership

Friday, June 23, 2017: 3:00 PM-4:30 PM
Bulfinch/Renwick (Grand Hyatt Washington)
Building on the foundation of consumer engagement central to HCH, organizations are moving beyond basic models of engagement towards partnerships that facilitate leadership development. This workshop will explore three key phases of this work: recruitment, engagement, and leadership development. We will discuss low-barrier options for any project to recruit and engage consumers; strategies for retaining consumers in the work (developing activities that people are passionate about, spaces that people want to come back to, and necessary organizational supports); and creating structures that encourage the development of skills and decision making processes that give consumers a meaningful role in genuine leadership.
Vanessa Borotz, LGSW (Client Relations Specialist, Baltimore Health Care for the Homeless)
Gary Cobb (Community Outreach Coordinator & Peer Workforce Coodinator, Central City Concern)
Joseph Benson, CHW (Community Health Worker, Health Care for the Homeless Houston)
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