Track to Stay on Track: Effective Tracking Methods to Improve Program Management

The Health Education Department manages preventive health programs targeting the homeless population in multiple clinics throughout New York City. One of the primary focuses is our HIV Screening Program, which entails enhanced outreach, screening, counseling, linkage to care, monitoring monthly/annual deliverables, and maintaining quality assurance.

To achieve program deliverables multiple tracking methods are utilized; these tools are consistently recognized as a best- practice by the Bureau of HIV/AIDS Prevention and Control at the New York City Department of Health and Mental Hygiene. Additionally, these tracking methods aim to improve data tracking which leads to data-driven practices and high quality care.