Consumer safety at health care for the homeless: Results from the consumer participation outreach survey

Thursday, June 2, 2016: 8:00 AM-9:30 AM
Broadway II (Hilton Portland)
Each year the National Consumer Advisory Board (NCAB) and the National Health Care for the Homeless Council develop a Consumer Participation Outreach Survey (CPO) to better understand the needs and concerns of our consumers. In CPOs, consumer leaders develop the survey tool, are trained to conduct the surveys with other consumers, and analyze the data to develop conclusions and recommendations. This year, NCAB identified physical, emotional, and psychological safety at HCH sites as an important consideration effecting access and quality of care for our consumers. This workshop will reveal some of the lessons we have learned and recommendations we have developed, as well as open space for feedback, suggestions, and conclusions from the audience.
Joseph Benson, NCAB Member (Community Health Worker, Health Care for the Homeless Houston)
Valarie Dowell, BA (NCAB Co-Chair, Cincinnati Health Network)
T. Sukari Finley, N/A (NCAB Secretary, Co-chair Los Angeles Christian Centers Consumer Advisory Committee, Los Angeles Christian Centers)
See more of: Workshop