Data driven quality: A participatory discussion on improving health through data

Wednesday, June 1, 2016: 8:00 AM-9:30 AM
Galleria I (Hilton Portland)
Quality improvement (QI) leaders from several HCH projects will collaborate to lead a participatory discussion on how health centers can use data to improve the health of people who are experiencing homelessness. Rather than simply showcasing the challenges and accomplishments of their own QI programs, the panelists will begin by sharing their respective approaches to clinical data and then invite workshop participants to not only ask questions but also to share their own challenges and accomplishments. Topics of discussion will include an explanation of population health management, the capabilities and limitations of EMR systems, and the importance of data integrity. The panelists will compare and contrast their different approaches to these topics, including the data systems that each health center uses, their respective staffing structures, and the barriers that each organization has faced in using data in a relevant and meaningful way. Additional topics will include specific examples of how data has led to measurable health improvements in individuals and populations, as demonstrated through individual stories, UDS improvements, QI projects, and funding increases due to improved quality. Each panelist brings a different perspective to population health and data. The first presenter has led the implementation of the Azara DRVS population health management system in Baltimore and is seeing improvement on nearly every UDS quality measure between 2014 and 2015. The second presenter has used the i2i Tracks population health management system in Des Moines for nearly a decade, and her clinic's data is so refined that providers can screen their entire population for specific health risks in almost real-time. The third presenter oversees quality in Denver, where clinicians have achieved solid UDS quality measures despite not having a population health management system. Each center's approach is different, but each has made measureable progress towards improving the health of the people they serve. Workshop attendees should come prepared to not only ask questions but also to share their own challenges and successes. While the discussion will be moderated, the goal is for every person in the room—panelists and audience alike—to go home with new information and ideas that will help make life better for the clients we all serve.
Chuck Amos, MBA (Director of Performance Improvement, Health Care for the Homeless)
Chris Espersen, MSPH (Quality Director, Primary Health Care)
Mandy Graves May, MPH (Vice President, Evaluation and Quality Assurance, Colorado Coalition for the Homeless)
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