Gardner Family Health Network Healthcare for the Homeless Project: Three models of care

Wednesday, June 1, 2016
Pavilion Ballroom (Hilton Portland)
Roberta Gundersen, Program Coordinator (Program Coordinator, Gardner Family Health Network, Inc.)
This presentation provides a description of the Gardner Family Health Network, Inc. – Health Care for the Homeless Project. The theme of this year's conference, "Working Together for Quality," speaks to how GFHN's HCH Project addresses the health needs of its target population via three models of service:

1. Mobile medical units: We maintain two mobile units, providing medical services from North County (Mt. View) to South County (Gilroy) and areas in between. Working with faith-based organizations, food service organizations, shelters, migrant camps, day worker centers, and day drop-in centers, we strive to provide exemplary medical services in a comfortable and welcoming atmosphere.

2. St. Joseph's Cathedral Clinic: As a grant recipient in 1987, starting services in 1988, our longest standing partnership has been with the Basilica St. Joseph and the Diocese in San Jose, CA. When they approached us with the offer to house our clinic free of charge and provide support for operational expenses, the longstanding relationship began. Our 19 hour-a-week intermittent service site has housed a number of staff members and medical records for all service models (until our segue to EHR within the past three years); it is the hub of our homeless health care services. Our physician-in-charge provides services two mornings a week for referred patients from our mid-levels on the mobile unit. Another mid-level provides services two mornings per week, and provides women's health services and other medical care.

3. Intermittent health centers: We maintain two intermittent health centers at shelter sites, including City Team Ministries and Bill Wilson Center, one shift each per week (4 hours each). Our support services (case management and substance abuse) are provided at several of the sites above, and the goal is to provide a holistic approach to benefit the 'whole' person, addressing all of their needs. The ultimate goal is to provide ALL services needed to each individual coming to us for care. Generally medical and case management go together, and substance abuse services are an easy referral within our system. The substance abuse counselor also maintains her own schedule within residential facilities for drug and alcohol rehab and in some of the shelters where we provide medical services. Staffing levels will be included in the poster presentation, along with scheduling information and partnership details which showcase the broad spectrum of people experiencing homelessness who are reached via GFHN's HCH. Demographic information will be included last, to round out the program description, along with health disparity information from the most recent UDS report.